1. Order Processing
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location:
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a Shipment Confirmation email with a tracking number. The tracking information may take up to 24 hours to update.
4. Shipping Restrictions
We currently ship to [insert countries/regions]. We are not responsible for delays caused by customs, carrier issues, or incorrect shipping addresses provided by the customer.
5. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team immediately at [insert email/contact]. We will work with the carrier to resolve the issue.
6. Address Accuracy
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.
